Supplier Code of Conduct

Standards and expectations for our valued business partners

Partnership Standards

Pivot Airlines is committed to working with suppliers who share our values of integrity, responsibility, and excellence. This Supplier Code of Conduct outlines the standards we expect from all suppliers, contractors, and business partners who provide goods or services to Pivot Airlines.

We believe that responsible business practices throughout our supply chain are essential to our success and reputation. We expect our suppliers to uphold these standards and to extend similar expectations to their own suppliers.

Supplier Expectations

Business Ethics

  • Conduct business with integrity and honesty
  • Comply with all applicable laws and regulations
  • Prohibit bribery, corruption, and fraud
  • Maintain accurate books and records
  • Protect confidential information

Labour & Human Rights

  • Provide fair wages and reasonable working hours
  • Prohibit child labour and forced labour
  • Respect freedom of association
  • Ensure non-discrimination and equal opportunity
  • Maintain safe and healthy working conditions

Environmental

  • Comply with environmental laws and regulations
  • Minimize environmental impact
  • Reduce waste and promote recycling
  • Use resources efficiently
  • Report environmental incidents promptly

Health & Safety

  • Provide safe working conditions
  • Identify and mitigate workplace hazards
  • Provide appropriate safety training
  • Maintain emergency preparedness
  • Report accidents and incidents

Speaking Up

Suppliers who become aware of violations of this Code should report them promptly:

  • Contact your Pivot Airlines representative
  • Use our Contact Us form on the website
  • Use our confidential reporting channels

Compliance & Monitoring

Pivot Airlines reserves the right to verify supplier compliance with this Code through audits, assessments, and other monitoring activities. Suppliers must maintain records to demonstrate compliance and make them available upon request.

Non-Compliance

Failure to comply with this Supplier Code of Conduct may result in corrective action requirements, suspension of business, or termination of the supplier relationship. We prefer to work with suppliers to address issues and improve performance, but we will not continue relationships with suppliers who refuse to meet our standards.